Services

Our Services

Here’s a list of a few of the services we’ve got in our tool belt.  We don’t want to bore you with an overloaded list, so if you have any questions, please reach out and we’ll get you an answer.

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User Support

User Support

We are happy to provide in-person and remote support to our clients.  Our Solution Center Technologists have your team covered.  We’re here when you need us and you never have to worry about whether their is an extra charge.  Smiling and ready to help, our team looks forward to connecting with you.

Networks

Networks

Network Design and Support services from LAN, WAN, WLAN, VPN Tunnels, SDWAN, and on the list goes…if it’s an acronym related to networking, we’ve got you covered.

Proactive Service

Proactive Service

We monitor your networked equipment and applications.  Servers, computers, network devices…their always talking but are you listening?  We are!  Our team is dealing with those alerts and performing proactive services and maintenance.

Security

Security

Multi-layered security strategies are key to staying protected.  Managing firewalls, endpoint protection, email security, and user training are part of our security protocols for keeping your business out of harms way.  Ask us about our Security as a Service (SECaaS) managed firewalls.

Backup

Backup

You’re not backed up until you have a reliable backup plan that includes off-site storage of your data.  We provide our clients  peace of mind with rock solid Backup & Disaster Recovery (BDR).  Fully monitored and managed backups, you’ll sleep better  knowing your business will keep running when disaster strikes.

Cloud Services

Cloud Services

We’ll help your business navigate the cloud.  We provide a full range of services from deployment to ongoing support and even billing management.  Microsoft’s Office 365, Google’s G Suite, RingCentral, Adobe, Amazon AWS, Azure, and so many more.

VOIP Phones/UCaaS

VOIP Phones/UCaaS

From concept to launch and ongoing, we completely manage and support unified communications and hosted VOIP/PBX systems.  While we have our favorite, we let you use what you are comfortable with 🙂

Your partner in navigating the business technology landscape.

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Featured Services

We’ll talk the tech jargon for you.  For any technology vendors that you have, you will now be able to request support from us and we’ll track the issue down to resolution for you.  One place to submit all requests…that’s a relief!

Internet contracts auto renewing for 3 more years at the same price, printer support being renewed at legacy rates, paying way to much for obsolete tech…Never again!  We put all of your contracts and agreements into our system and they automatically trigger us at specified times prior to renewal.  This allows us to review and determine if the solution at the price you’re paying is still the right fit.  Most likely it isn’t.  Technology pricing falls but these company’s aren’t going to go out of their way to tell you that.  That’s why we’re your Buddy.  We consistently save our clients thousands of dollars ongoing by taking charge of this for them.

Technology is only as useful as your knowledge of it.  We find there to be so many underutilized services and applications when we bring on a new client.  We place a great focus on educating and training users to get full value out of the investments you’ve made.  Incorporating your business systems into the training process we can find ways to help your employees be more productive and efficient.

In a mobile age, our devices are critical instruments that we rely on.   With our Mobile Device Management services, we put together a mobile strategy for your business.  Ensuring your data and users are safe and that you have policies in place to deal with lost and stolen equipment is vital.  Something you didn’t want to worry about right?  Don’t worry, we’ll take care of it.  We love this stuff.

Client Usage Poll

Cloud Business Applications: 100%
Office 365: 85%
Google G Suite: 100%
Hosted VOIP Phones: 90%
RingCentral UCaaS: 60%
AutoCad: 50%
Adobe Creative Suite: 45%